Wednesday, May 1, 2013

Under Counter Dish Washer w/Pump Drain (15-0170) Category: Commercial Dishwashers

Under Counter Dish Washer w/Pump Drain (15-0170) Category: Commercial Dishwashers



Under Counter Dish Washer w/Pump Drain (15-0170) Category: Commercial Dishwashers
My Experience
Here is my experience. We are a small business other than a restaurant that uses this machine multiple times a day. Approximate use is more than a residential home and less than a restaurant.

This product needed a new timer and pump installed after about 5-10 washes. This was covered under warranty. At 15 months, product broke down again (12 month warranty had expired). Company would not pay for repairs and the bill was almost $700.

I asked the company for a new machine, an upgraded machine for which we would pay the difference, or my money back. Company would not agree to any of these solutions.

Water overflows into our kitchen from this machine on a consistent basis including twice this week after having had a technician spend 5 hours looking at the machine. We've had several techs out and none can find a problem. Though I am no expert in this area, it seems to me that there is a problem with the pump system as designed.

We...





Item #: 15-0170. High quality stainless steel construction. .86 gallons per cycle. Hightemp built-in booster heater. NSF approved. Includes pump drain option. 15" door clearance. Water usage: 0.86 Gallon/cycle. 24"W x 33 1/4"H x 26"D. Shipping weight: approximately 234 lbs. 1 phase, 208-230V, 33-35A. 1-year parts & labor warranty
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