Fisher & Paykel : DD24DCTX6 Semi-Integrated Double DishDrawer - Stainless Steel with LCD Display

Fisher & Paykel : DD24DCTX6 Semi-Integrated Double DishDrawer - Stainless Steel with LCD Display

Disappointed
My wife has a bad back so stooping to load and unload typical dishwashers is always painful. When remodeling kitchens in each home we have lived in we've always installed Fisher & Paykel dish drawers since they were modern, energy efficient, quiet and the pull-out drawers don't require as much stooping. We have now owned them for about 15 years. Overall there are occasional problems with loads not getting clean; you have to periodically disassemble and clean out drain and filter area which takes hours to do properly and with our current model the handle broke OFF!! The parts and repair sight does not appear to have a repair part for this which is unbelievable. We love the concept behind the design however the product has simply not improved to overcome these faults over the years which considering the price, is unforgivable. They are losing very loyal customers.

Awful brand for service and durability
FP brand dish drawer did not hold up. After a few years, it began intermittently leaking and electronically malfunctioning. FP contracts with a third party repair company. They were extremely inconvenient, Autumn Appliance Repair. They did not fix the machine after several costly repairs, and we even filed with BBB, to which they never responded. NO one will even repair the machine, so we junked it. You pay extra for FP, and end up with junk. Run fast to any better brand. We are going to stick with the brands we have had that consistently outperform AND can be serviced: Whirlpool, Frigidaire, Kitchenaid, etc.

Terrible machine and customer service
I had this machine for 5 years. I am rarely home and use it at the most once a week. It broke several times. Other companies give similar appliances several years warranties, but Fisher and Paykel only one. Customer service is unfriendly. If you need a repair you need to get a report from a third party first.

Overall unreliable product and terrible customer service.

I would have given Zero stars if I could

This Fisher Paykel Dishwasher DishDrawer Tall double dishwasher has a new, taller top drawer than enables large pots, platters, plates, and bowls to be placed effortlessly into the drawer. Also, the independently movable racks fit all sizes of cups and mugs or can be folded away to maximize space. The latest Fisher Paykel Dishwasher DishDrawer is significantly less expensive and faster to install than the competition.