Tuesday, April 30, 2013

Samsung DMT300RFW 24 Built-In Dishwasher - White

Samsung DMT300RFW 24 Built-In Dishwasher - White



Samsung DMT300RFW 24 Built-In Dishwasher - White
DO NOT purchase this Samsung!!! Epic FAIL!
Purchased in 6/11, by 11/11 we had to request service and it was repaired (2 weeks later!) and the technician told us we used too much detergent (we used cascade complete tablets) so we started using a gel (which left everything slimy) so we used a granular detergent but only 1 tsp as the tech recommended. Still not satisfied with the cleanliness of the dishes(I prewash them too!), the machine SMELLS and has to be wiped out after every use at the door to keep the odor at bay and now 3 months after the first repair we are getting the same error code!!! DO NOT RECOMMEND THIS MACHINE!!!!

6 months old quit working, never worked well
This dishwasher replaced a work horse that started to make scary noises after 8 years. The Samsung never did get the dishes clean, I ended up with dried up food particles redeposited onto the glasses on the top rack. The rinse only quick cycle is 81 minutes long! My old machine ran a full fledged wash cycle in that time. After 6 months it flat quit working. It threw a drain error code, service call and new part then threw a high water level code, another service call and new part then threw a low water level code. 3rd service call and TWO more parts it still wouldn't run. Samsung tech line had no suggestions for the service tech at this time! 1 month without it, missed work days, they replaced a control board, new float assembly (whatever it's called), float control switch and drain pump there was nothing left to replace! We were continually bumping the buttons on the front as they protrude and we like to hang out in the kitchen. The fan dry (no heat dry) while a good concept...

Leaves food particles on glasses
Even after following all the tips in the troulbe shooting manual we still have food particles left on our glasses. The lack of a heated dry is also a definite down side. Does this Energy Star appliance really save energy if you have to run it twice just to get the dishes clean? This thing reminds me of the early low flow toilets that had to be flushed multiple times. I've bought lots of Samsung products and have been happy with everything but this lousy dishwasher.

Samsung: DMT300RFW Full Console Dishwasher with 4 Wash Cycles, Nylon Racks, 2 Cup Shelves, 2 Small Item Clips, Tilted Racking, Hard Food Disposer and Silence Rating of 51 dBA.White



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